• Prices are subject to change without prior notice.
  • We are not responsible for misprints.
  • Telephone Orders can be made to 1.800.706.7253 Monday through Friday 10:00am to 7:00pm EST.
  • Website orders or E-mail orders are accepted as purchase orders and followed up by an account manager's telephone call. Our website is located at www.americanweighwholesale.com or you can E-mail your sales person at sales@americanweighwholesale.com.
  • Fax orders are accepted 24 hours a day at 678.421.0690 or 1.888.421.0690.
  • Shipping Terms: All orders will be shipped out FedEx Ground (UPS upon request). Most shipments are shipped same day or next business day. Orders placed after 3pm EST are considered to be next day. Each order is assessed freight, insurance, and a $3.00 handling fee.
  • Payment Terms: Orders are shipped in any of the following: Prepaid , COD Money Order, COO Company Check (upon approval), Credit Card (Visa, Mastercard, Discover, American Express) or Net Terms (to approved accounts only).
  • Refused Shipments: If a COD order is refused, a customer will be charged a $25.00 or 10% restocking fee (whichever Is greater), plus freight costs.
  • Returned checks: Customer will incur a $35.00 fee for a returned check.
  • Late Payments: Term customers will incur a 10% late fee for delayed payments of 10 or more days.
  • Taxes: Customers are responsible for all taxes within their local jurisdiction.
  • Past due accounts with returned checks will revert to COD Money Order or Cash Only Terms.
  • Credit Policy: Established businesses may apply for open account status Applications are available upon request. Upon receipt of the completed and signed credit form, it will be processed as quickly as possible. A negotiable credit limit will be assigned to your account via our credit department.
  • Damage Claims & Lost Shipments: You must notify us either by telephone or fax of damages or lost shipments within 48 hours of receipt or non-receipt of your package.
  • Returns must be made within 30 days of your purchase receipt. Please notify your account manager as soon as possible.